Star Staffing
https://cdn.haleymarketing.com/templates/61068/logos/star-sq.png
http://www.starhr.com
http://www.starhr.com
USD
22.00
HOUR
true
Tasting Room Admin
6236 Silverado Trail Napa, CA 94558 US
Job Description
Tasting Room Tasting Room Admin
Napa, CAÂ
Â
Join a company that is stable and growing. There is room for advancement and the opportunity to learn new skills. Â
What you’ll do:Â
• Learn our reservation system to have a complete understanding of the day’s schedule (Tock)
• Learn our communication channel to effectively communicate with all guests via
phone or text (GoTo Connect, or other communication services)
• Greet and welcome all guests with a glass of sparkling wine
• Manage walk-ons (we are appointment ONLY) with a smile and a friendly reminder
that we don’t allow walk-on guests but can take same day appointments with proper timing notice.
• Manage early/late arrival guests with an existing reservation with the prescribed procedure.
• Escort all guests to their assigned seat
• Provide information regarding the tastings offered, tasting fees and answer
questions regarding the winery, family history, and surrounding area – suggestions to fill time if needed.
• Update the reservation system with the guest status (seated, running late, no show, etc.)
• Monitor the phone and text portal for all guest communication
• Buss tables after guest departure
• Help box up walk-out orders when needed
• Reset seated areas with prescribed setup
• Assist hosts, as needed, to pour water or wine or bring plated food to the table
Top responsibilities: • Fluent in English. Read, write, speak.
• 21+ years of age
• Be punctual and professional. Late arrival to a shift will not be tolerated without
proper notification to an Estate House Manager
• Have reliable transportation
• Ability to stand or walk 6+ hours per day
• Ability to consistently lift 45 pounds
• Ability to make change from a register
• Organize and maintain a clean and efficient environment
• Interact and work effectively with fellow team members in a professional manner
Valued attributes:
• Natural resilience, persistence, and quickness to solve a problem
• Relentless positive attitude, optimism, and drive to succeed
• Coachability, openness to feedback, and dedication to consistent self- improvement
• Passion for developing a career in hospitality
• Outstanding time management, organizational, and people skills
• Strong Objection Handling skills
• Recognize and effectively communicate what tools you will need to succeed to your manager
You’re good at: Your toolkit: • Wine Industry CRM system (Commerce 7)• Tock Reservation System• GoTo Connect• Birdeye• In-house onboarding and training that includes a buddy system with one of our team. Schedule: PT-full time in the person from 9:30 am to 5 pm Â
Pay: $22
 About Star Staffing: A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Manteca. We offer local expertise and service and provide a wide range of positions and industries. Â
For immediate consideration call Maria @ 7072659911
AdminÂ
Napa, CAÂ
Â
Join a company that is stable and growing. There is room for advancement and the opportunity to learn new skills. Â
What you’ll do:Â
• Learn our reservation system to have a complete understanding of the day’s schedule (Tock)
• Learn our communication channel to effectively communicate with all guests via
phone or text (GoTo Connect, or other communication services)
• Greet and welcome all guests with a glass of sparkling wine
• Manage walk-ons (we are appointment ONLY) with a smile and a friendly reminder
that we don’t allow walk-on guests but can take same day appointments with proper timing notice.
• Manage early/late arrival guests with an existing reservation with the prescribed procedure.
• Escort all guests to their assigned seat
• Provide information regarding the tastings offered, tasting fees and answer
questions regarding the winery, family history, and surrounding area – suggestions to fill time if needed.
• Update the reservation system with the guest status (seated, running late, no show, etc.)
• Monitor the phone and text portal for all guest communication
• Buss tables after guest departure
• Help box up walk-out orders when needed
• Reset seated areas with prescribed setup
• Assist hosts, as needed, to pour water or wine or bring plated food to the table
Top responsibilities:  • Fluent in English. Read, write, speak.
• 21+ years of age
• Be punctual and professional. Late arrival to a shift will not be tolerated without
proper notification to an Estate House Manager
• Have reliable transportation
• Ability to stand or walk 6+ hours per day
• Ability to consistently lift 45 pounds
• Ability to make change from a register
• Organize and maintain a clean and efficient environment
• Interact and work effectively with fellow team members in a professional manner
Valued attributes:
• Natural resilience, persistence, and quickness to solve a problem
• Relentless positive attitude, optimism, and drive to succeed
• Coachability, openness to feedback, and dedication to consistent self- improvement
• Passion for developing a career in hospitality
• Outstanding time management, organizational, and people skills
• Strong Objection Handling skills
• Recognize and effectively communicate what tools you will need to succeed to your manager
You’re good at: Your toolkit: • Wine Industry CRM system (Commerce 7)• Tock Reservation System• GoTo Connect• Birdeye• In-house onboarding and training that includes a buddy system with one of our team. Schedule: PT-full time in the person from 9:30 am to 5 pm Â
Pay: $22
 About Star Staffing: A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Manteca. We offer local expertise and service and provide a wide range of positions and industries. Â
For immediate consideration call Maria @ 7072659911
Â
Napa, CAÂ
Â
Join a company that is stable and growing. There is room for advancement and the opportunity to learn new skills. Â
What you’ll do:Â
• Learn our reservation system to have a complete understanding of the day’s schedule (Tock)
• Learn our communication channel to effectively communicate with all guests via
phone or text (GoTo Connect, or other communication services)
• Greet and welcome all guests with a glass of sparkling wine
• Manage walk-ons (we are appointment ONLY) with a smile and a friendly reminder
that we don’t allow walk-on guests but can take same day appointments with proper timing notice.
• Manage early/late arrival guests with an existing reservation with the prescribed procedure.
• Escort all guests to their assigned seat
• Provide information regarding the tastings offered, tasting fees and answer
questions regarding the winery, family history, and surrounding area – suggestions to fill time if needed.
• Update the reservation system with the guest status (seated, running late, no show, etc.)
• Monitor the phone and text portal for all guest communication
• Buss tables after guest departure
• Help box up walk-out orders when needed
• Reset seated areas with prescribed setup
• Assist hosts, as needed, to pour water or wine or bring plated food to the table
Top responsibilities: • Fluent in English. Read, write, speak.
• 21+ years of age
• Be punctual and professional. Late arrival to a shift will not be tolerated without
proper notification to an Estate House Manager
• Have reliable transportation
• Ability to stand or walk 6+ hours per day
• Ability to consistently lift 45 pounds
• Ability to make change from a register
• Organize and maintain a clean and efficient environment
• Interact and work effectively with fellow team members in a professional manner
Valued attributes:
• Natural resilience, persistence, and quickness to solve a problem
• Relentless positive attitude, optimism, and drive to succeed
• Coachability, openness to feedback, and dedication to consistent self- improvement
• Passion for developing a career in hospitality
• Outstanding time management, organizational, and people skills
• Strong Objection Handling skills
• Recognize and effectively communicate what tools you will need to succeed to your manager
You’re good at: Your toolkit: • Wine Industry CRM system (Commerce 7)• Tock Reservation System• GoTo Connect• Birdeye• In-house onboarding and training that includes a buddy system with one of our team. Schedule: PT-full time in the person from 9:30 am to 5 pm Â
Pay: $22
 About Star Staffing: A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Manteca. We offer local expertise and service and provide a wide range of positions and industries. Â
For immediate consideration call Maria @ 7072659911
AdminÂ
Napa, CAÂ
Â
Join a company that is stable and growing. There is room for advancement and the opportunity to learn new skills. Â
What you’ll do:Â
• Learn our reservation system to have a complete understanding of the day’s schedule (Tock)
• Learn our communication channel to effectively communicate with all guests via
phone or text (GoTo Connect, or other communication services)
• Greet and welcome all guests with a glass of sparkling wine
• Manage walk-ons (we are appointment ONLY) with a smile and a friendly reminder
that we don’t allow walk-on guests but can take same day appointments with proper timing notice.
• Manage early/late arrival guests with an existing reservation with the prescribed procedure.
• Escort all guests to their assigned seat
• Provide information regarding the tastings offered, tasting fees and answer
questions regarding the winery, family history, and surrounding area – suggestions to fill time if needed.
• Update the reservation system with the guest status (seated, running late, no show, etc.)
• Monitor the phone and text portal for all guest communication
• Buss tables after guest departure
• Help box up walk-out orders when needed
• Reset seated areas with prescribed setup
• Assist hosts, as needed, to pour water or wine or bring plated food to the table
Top responsibilities:  • Fluent in English. Read, write, speak.
• 21+ years of age
• Be punctual and professional. Late arrival to a shift will not be tolerated without
proper notification to an Estate House Manager
• Have reliable transportation
• Ability to stand or walk 6+ hours per day
• Ability to consistently lift 45 pounds
• Ability to make change from a register
• Organize and maintain a clean and efficient environment
• Interact and work effectively with fellow team members in a professional manner
Valued attributes:
• Natural resilience, persistence, and quickness to solve a problem
• Relentless positive attitude, optimism, and drive to succeed
• Coachability, openness to feedback, and dedication to consistent self- improvement
• Passion for developing a career in hospitality
• Outstanding time management, organizational, and people skills
• Strong Objection Handling skills
• Recognize and effectively communicate what tools you will need to succeed to your manager
You’re good at: Your toolkit: • Wine Industry CRM system (Commerce 7)• Tock Reservation System• GoTo Connect• Birdeye• In-house onboarding and training that includes a buddy system with one of our team. Schedule: PT-full time in the person from 9:30 am to 5 pm Â
Pay: $22
 About Star Staffing: A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Manteca. We offer local expertise and service and provide a wide range of positions and industries. Â
For immediate consideration call Maria @ 7072659911
Â
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Napa, CA
Ready to take your career to new heights? Explore our job opportunities in and around beautiful Napa, California! Known for its world-renowned vineyards, stunning scenery, and vibrant cultural scene, Napa offers a unique blend of career growth opportunities and a relaxed lifestyle. Imagine working in the heart of wine country, surrounded by rolling hills, hot air balloons floating in the sky, and top-rated restaurants showcasing the region's farm-to-table cuisine. With its proximity to iconic landmarks like the Napa Valley Wine Train, Oxbow Public Market, and the Uptown Theatre, as well as countless art galleries and outdoor recreation areas like Skyline Wilderness Park, Napa is the perfect place to blend work and play. Don't miss out on the chance to be part of this dynamic community – check out our job listings today!