Star Staffing is seeking an Interim IT Technical Lead to work with an outstanding innovative team. 

We are seeking a seasoned, hands-on IT professional to step into an interim IT leadership role during a short-term transition. This individual will provide day-to-day technical leadership, partner closely with the Senior Systems Engineer, and support Help Desk operations to ensure continuity of service across the organization.

Key Focus Areas

• Day-to-day technical leadership and operational oversight

• Ticket triage, escalation support, and hands-on problem resolution

• Collaboration with IT staff to maintain stability and morale

• Ensuring continuity of IT services and systems

• Light project coordination and support of ongoing initiatives

Essential Duties & Responsibilities

• Serve as the primary interim IT technical leader

• Partner closely with the Senior Systems Engineer on systems and infrastructure support

• Provide guidance and escalation support for Help Desk operations

• Troubleshoot and resolve complex technical issues as needed

• Maintain reliable IT operations in a regulated, public-sector environment

• Communicate effectively with internal stakeholders and end users

• Support documentation, processes, and operational best practices

Ideal Background & Qualifications

• 10+ years of progressive IT experience

• Strong experience with Microsoft environments, virtualization, and hybrid infrastructure

• Proven ability to work hands-on while providing calm, collaborative leadership

• Comfortable working on-site and engaging directly with internal customers

• Experience in public sector or regulated environments strongly preferred

• Ability to quickly assess environments and maintain operational continuity

Work Environment

• Interim / short-term assignment

• On-site role

• Collaborative, operationally focused environment