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Front Desk Administrator

Sonoma, CA 95476

Industry : Administrative Job Number: 34938 Pay Rate: 18.00

Job Description

Front Desk Health and Wellness Coordinator

Temporary (possible Temp to Hire)

Sonoma, CA

Hourly Rate: $18

Position Overview:

Our client seeks a Front Desk Health and Wellness Coordinator with a passion for health and wellness to be an integral part of the team. In this role, you will set the tone for the office by delivering first-class service in a client-focused, personalized manner, fostering positive customer loyalty. Success in this position requires a commitment to excellence, with a solid grasp of our client’s approach to high performance and a passion for helping people realize their full potential.

Hours are Monday-Saturday, 9:30-6:30 and half day on Sunday – variable -- up to 25 hours per week. 

Key Responsibilities:

· Check-in and welcome clients

· Perform tours for walk-ins and administer “welcome” assessments for prospective clients 

· Address client questions in a prompt, professional manner 

· Answer incoming calls 

· Provide exceptional customer service at all times to clients, prospective clients, and guests 

· Sell and manage merchandise and membership transactions 

· Schedule client appointments, communicate information regarding membership status, and resolve membership issues or inquiries 

· Educate clients about the ongoing benefits of using Cryotherapy to improve their way to optimal brain, body, and life performance 

· Assist with community outreach and events to spread the word!

· Ensure facility equipment is in working order, clean, properly calibrated, and safe to use at all times 

· Uphold a high level of confidentiality and discretion

· Additional duties include keeping the spa clean and organized, showing clients to procedure room(s), assisting with treatments, and other duties as assigned.

The ideal candidate will have:

· At least 2-3 years customer service experience

· Exceptional telephone skills

· Excellent communication and interpersonal skills

· A client-focused approach and a positive attitude

· A friendly, supportive personality

· Willingness to pitch in as needed 

· Solid organizational skills

· Demonstrated interest in health and wellness

· The ability to prioritize your time and work in a highly efficient manner

 

Please send resumes to Jkraus@Starhr.com for immediate consideration.

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