Call Center Customer Service Representative
Roseville, CA
Temp to Hire
Job Type: Full-time
Shift: Swing Shift
In office (first 90days - possibility for hybrid)
Pay: From $17.75 per hour

Position Summary:
Our client is looking for a call center representative for an entry Level Position in the solar loan division. The candidate must have a positive attitude and be willing to learn new skills. This role primarily involves customer service, requiring proficiency in phone communication to address customer inquiries promptly. Basic math skills and computer literacy are essential for success in this position. The ability to maintain a flexible schedule, including weekends, is also required.
Essential Job Duties and Responsibilities:

• Answer customer service phone calls
• Run and analyze reports
• Basic review and clearing of underwriting conditions to approve or deny loan files
• Willingness to complete other tasks as they arise
• Must be able to work various Saturdays and Sundays as business needs dictate

• Customer service: 1 year (Required)
• Call center: 1 year (Required)
• Customer service skills required
• High School diploma or equivalent required
• Must be able to adapt to quickly learning new systems
• Excellent math skills and computer skills
• Positive attitude and ability to deal with clients at all stages of the process
• Provide solutions for all clients and educate them on our products

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

If you would like to be considered for this opportunity apply at starhr.com.