Compensation: $70,000 - $90,000 annually (DOE)

About Star Staffing:
A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Modesto. We offer local expertise and service and provide a wide range of positions and industries.

The Branch Manager is responsible for all Branch Operations including team/staff development, recruitment, job order fulfillment, client management and the overall development and maintenance of branch by achieving profit results consistent with predetermined expectations.

Responsibilities
Leadership:

• In conjunction with corporate recruiting, identify internal talent participate in pre-employment process.
• Own onboarding, training, and development of all branch employees
• Supervise the daily activities of the Recruiting team members to ensure recruiting metrics are being achieved on a daily, weekly, and monthly basis
• Conduct Monthly 1:1 Management check-ins with each team member to identify personal and professional goals are tied directly into the Company goals

Branch Recruitment Responsibilities:

• Ensures branch and staff compliance with applicable federal and state laws and regulations and institutional policies and procedures, including but not limited to those related to candidate placement
• Lead branch development and execution of sourcing strategies to increase applicant flow and Identify quality candidates and maintain a high level of placements of into open roles/assignments
• Lead staff in managing full cycle recruiting process ensuring a smooth and positive candidate experience
• Build a pipeline of top candidates through various sourcing techniques, such as resume databases, career page, social media, job boards, referrals, etc.
• Ensure that staff is Managing and coordinating all communication with candidates throughout the recruitment, selection and pre-employment screening and onboarding process
• Utilize and ensure staff is utilizing Applicant Tracking System to ensure accuracy of candidate data (e.g., personal data, discovery/interview notes, placements, etc.)
• Facilitate management onboarding process for candidates: applications, skills assessments, New Hire Paperwork, eVerify, reference and background checks
• Lead team to appropriately prepare candidates for job placement readiness and continued future employment through relationship building beyond initial placement

Sales & Client Management:

• Create a business plan to generate new clients to contribute to the Branches growth and profitability
• Conduct sales activity and documents in system daily and weekly
• Partner with Marketing team and President to develop plan that supports strategic initiatives
• Ensure profitability of new clients
• Ensure billing goals for sales and branch profitability are met and exceeded
• Implement and manage client development activities within the office, including face-to-face client contact with both existing and inactive clients
• Identifies developing relationships with clients and secures new and existing accounts by providing WOW experience to exceed expectations when placing candidates against job orders and continued service

Safety:

• Manage and assist with Workers Compensation claims as directed by the Safety Manager
• Ensure all safety programs are executed, promoted, monitored and in compliance with Company standards
• Performs safety walk-throughs and inspections with clients and conducts observations
• Completes required monthly trainings including but not limited to Safety and other industry related trainings

Other Responsibilities:

• Consistently attends Job Fairs, Chamber, and other networking events to generate additional leads and referrals
• Keeps up on latest industry trends, best practices, and shares insights
• Demonstrate the company's core values, operating principles, and service differentiators
• Other Ad Hoc duties as assigned when defined by the business

Qualifications

• Prior Staffing Industry experience REQUIRED
• Bilingual/Spanish a HUGE PLUS
• Experience as a Recruiter or previous experience in a similar HR role
• Experience managing and leading teams
• Experience working in a metrics driven environment
• Bachelor's degree Preferred
• Must have experience with building and utilizing a variety of sourcing/recruiting plans and tools, including proactive phone and Internet research
• Knowledge of various candidate evaluation techniques, including group interviews as well as ability to handle various open positions simultaneously
• Strong presentation and public speaking skills
• Amazing time management skills and ability to multi-task and prioritize workflow
• Ability to handle sensitive and confidential information appropriately
• Proficient knowledge of California labor laws
• Commitment to excellence and high standards
• Excellent written and oral communication
• Strong organizational skills with high attention to detail
• Proficient with Microsoft Office suite
• Experience with Applicant Tracking systems (ATSs)
• Customer Service driven
• Prior account management experience
• Ability to travel locally, clean DMV and proof of insurance required