Branch Manager
800 Howe Avenue, Suite 110 , Suite 2 Sacramento, CA 95825 US
Job Description
Compensation: $70,000 - $90,000 annually (DOE)
About Star Staffing:
A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, and Modesto. We offer local expertise and service and provide a wide range of positions and industries.
The Branch Manager is responsible for all Branch Operations including team/staff development, recruitment, job order fulfillment, client management and the overall development and maintenance of branch by achieving profit results consistent with predetermined expectations.
Responsibilities
Leadership:
- In conjunction with corporate recruiting, identify internal talent participate in pre-employment process.
- Own onboarding, training, and development of all branch employees
- Supervise the daily activities of the Recruiting team members to ensure recruiting metrics are being achieved on a daily, weekly, and monthly basis
- Conduct Monthly 1:1 Management check-ins with each team member to identify personal and professional goals are tied directly into the Company goals
Branch Recruitment Responsibilities:
- Ensures branch and staff compliance with applicable federal and state laws and regulations and institutional policies and procedures, including but not limited to those related to candidate placement
- Lead branch development and execution of sourcing strategies to increase applicant flow and Identify quality candidates and maintain a high level of placements of into open roles/assignments
- Lead staff in managing full cycle recruiting process ensuring a smooth and positive candidate experience
- Build a pipeline of top candidates through various sourcing techniques, such as resume databases, career page, social media, job boards, referrals, etc.
- Ensure that staff is Managing and coordinating all communication with candidates throughout the recruitment, selection and pre-employment screening and onboarding process
- Utilize and ensure staff is utilizing Applicant Tracking System to ensure accuracy of candidate data (e.g., personal data, discovery/interview notes, placements, etc.)
- Facilitate management onboarding process for candidates: applications, skills assessments, New Hire Paperwork, eVerify, reference and background checks
- Lead team to appropriately prepare candidates for job placement readiness and continued future employment through relationship building beyond initial placement
Sales & Client Management:
- Create a business plan to generate new clients to contribute to the Branches growth and profitability
- Conduct sales activity and documents in system daily and weekly
- Partner with Marketing team and President to develop plan that supports strategic initiatives
- Ensure profitability of new clients
- Ensure billing goals for sales and branch profitability are met and exceeded
- Implement and manage client development activities within the office, including face-to-face client contact with both existing and inactive clients
- Identifies developing relationships with clients and secures new and existing accounts by providing WOW experience to exceed expectations when placing candidates against job orders and continued service
Safety:
- Manage and assist with Workers Compensation claims as directed by the Safety Manager
- Ensure all safety programs are executed, promoted, monitored and in compliance with Company standards
- Performs safety walk-throughs and inspections with clients and conducts observations
- Completes required monthly trainings including but not limited to Safety and other industry related trainings
Other Responsibilities:
- Consistently attends Job Fairs, Chamber, and other networking events to generate additional leads and referrals
- Keeps up on latest industry trends, best practices, and shares insights
- Demonstrate the company's core values, operating principles, and service differentiators
- Other Ad Hoc duties as assigned when defined by the business
Qualifications
- Prior Staffing Industry experience REQUIRED
- Bilingual/Spanish a HUGE PLUS
- Experience as a Recruiter or previous experience in a similar HR role
- Experience managing and leading teams
- Experience working in a metrics driven environment
- Bachelor's degree Preferred
- Must have experience with building and utilizing a variety of sourcing/recruiting plans and tools, including proactive phone and Internet research
- Knowledge of various candidate evaluation techniques, including group interviews as well as ability to handle various open positions simultaneously
- Strong presentation and public speaking skills
- Amazing time management skills and ability to multi-task and prioritize workflow
- Ability to handle sensitive and confidential information appropriately
- Proficient knowledge of California labor laws
- Commitment to excellence and high standards
- Excellent written and oral communication
- Strong organizational skills with high attention to detail
- Proficient with Microsoft Office suite
- Experience with Applicant Tracking systems (ATSs)
- Customer Service driven
- Prior account management experience
- Ability to travel locally, clean DMV and proof of insurance required
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