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Service Coordinator

Yuba City, CA

Job ID: 109313 Industry: Administrative Pay Rate: $20.00/hour


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Job Title
Service Coordinator

Employment Type
Temp to Hire

Location
Yuba City, CA

Hours
8: 00 am 4: 30 pm M-F

Job Overview

Star Staffing is hiring a Service Coordinator for a local heavy equipment company. Will be primarily responsible for shop operations and working with mechanics, supervisors, and customers.

Responsibilities:

  • Open, close, and invoice shop work orders.
  • Process mechanic labor in automated time system.
  • Type quotes, memos, and letters.
  • Answer Service department telephones and direct calls.
  • Input and update standard job system.
  • Process warranty including handling all reports.
  • Research repair information for customers, mechanics, and other department employees.
  • Handle all service mail including delivery and pick-up.
  • Process purchase orders.
  • Oversee the day-to-day operations of the Service offices for division.
  • Maintain and update Service Procedure Manual and Standards of Performance.
  • Maintain sell rates for individual divisions ensuring accuracy and timeliness.
  • Other duties may be assigned.

Qualifications:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of this organization.
  • Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio and percent.
  • Ability to define problems, collects data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Must have a valid California driver s license and a clean DMV report.
  • Ability to conduct oneself in a manner that is professional and business-like at all times.
  • Must have experience with computers.

Education and or Experience:

  • High school diploma or general education degree (GED); and/or five years related experience or equivalent combination of education and experience. Strong computer skills a must. Previous Material Handling Service Operations experience preferred.

Compensation:
$17-$20 an hour D.O.E.

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