Receptionist (Bilingual/Spanish)
3820 Cypress Drive, Suite 1 Petaluma, CA 94954 US
Job Description
Schedule: Monday thru Friday from 8:00am-5pm
Location: Onsite / Petaluma - Role is not Remote
Bilingual / Spanish Required
3 reasons why this company is for you:
- We are dedicated to you: We provide a professional environment, competitive benefits, and equal opportunities.
- We support you: This role is full time/permanent role, and we offer a competitive benefits plan, medical, dental, vision, 401K, flexible spending accounts, PTO and more.
- We guide you: As an industry leader, we provide training and coaching, to help you reach your full professional growth potential.
- Star Staffing is in search of Bilingual Phone Receptionist candidates who are looking for growth opportunities, have strong customer service, data entry and organizational skills.
- As our Bilingual Receptionist, you will undertake all phone receptionist duties for assigned branches.
- You will be our “First Impression Officer” as you will be the first point of contact for all callers to our organization.
- In this role, you will use your customer service skills to make job seekers, employees, and clients feel comfortable and valued when they call our offices.
- You will be responsible for answering a high volume of incoming phone calls in a timely manner while ensuring proper data collection of caller’s personal details.
- You will forward calls to appropriate team members and keep detailed messages.
- You are bilingual - (English/Spanish Required) and can clearly communicate both written and verbally in both English and Spanish.
- You have excellent customer service skills – a customer-oriented approach is essential!
- You are great at managing your time and can easily multi-task and stay organized.
- You can say calm when multiple things are happening at once
- You are comfortable sitting for long periods of time.
- Strong technical skills with previous computer experience, preferably a CRM or customer data base
- You have experience using multi-phone line systems
- You understand proper phone etiquette
- Strong data entry skills along with attention to detail
- You are a strong team player
- 1 to 2 years' experience as a receptionist in a professional office environment or as a call center agent
Job Requirements
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